Customer Support Representative
The company provides innovative and cost-effective insurance products and strategies.
You will be responsible for providing effective customer service for customers by using excellent, in-depth knowledge of company products and programs.
Salary
$ 40-45K / year
Job Location
Schaumburg, IL
Type of employment
Full time
Language
English, Japanese
Work hours
9:00 AM - 6:00 PM
Remote Work
○
Industry
Insurance
Visa Sponsor
NO
Posted
1 year ago
Job ID
#1278
Benefits
Competitive employee benefits package.
(Insurance, Sick Leave, Paid Vacation etc)
Responsibilities and Duties
- Responsible for Intake and distribution of all incoming and outgoing mail.
- Responsible for Intake, issuance, and distribution of all certificates of insurance.
- Executive, intake and process all policy change requests made by clients.
- Assist Account Managers, Account Representatives, Account Executives, and Marketing Executives where reasonably
necessary in the preparation of Broker of Record Letters. - Assist Account Managers, Account Representatives, Account Executives, and Marketing Executives where reasonably
necessary for New Accounts and/or competitive bids. - Assist Account Managers, Account Representatives, Account Executives, and Marketing Executives with the premium
accounting and billing of premiums associated with policy transactions. - Provides exceptional customer service to customer accounts.
- Interfaces with customers 100% of the time inside of the sales office.
- Other tasks as assigned by Executive Management
Qualifications
- Fluency in Japanese - Professional Working to Native Level
- Analytical and Problem Solving and interpersonal.
- Present numerical data effectively.
- Customer service experience in a similar or comparable work environment preferable.
- Competent in computer use – average to above average experience in Microsoft Office Suite (i.e. Outlook, Word, Excel, and PowerPoint).
Let’s talk with a recruiter!
- Don’t see any jobs that match your profile on the list?
- First time job seeker in the U.S. and not sure how things work?
- Struggling with finding the right career path?
Send us your resume and one of our recruiters will get in touch with you shortly.
SUBMIT RESUME
