Customer Support
This post is no longer available
The company offers Vacation Rentals, condominium rentals in Waikiki area. You will be responsible for interacting with customers to address their concerns, answering their questions and assisting them with their needs.
Salary
$ 30K-41K / year
Job Location
Honolulu, HI
Type of employment
Full time
Language
English, Japanese
Work hours
9:00 AM - 5:00 PM
Remote Work
×
Industry
Real Estate
Visa Sponsor
NO
Posted
2 years ago
Job ID
#1495
Benefits
Competitive employee benefits package
(Insurance, Sick Leave, Paid Vacation etc)
Responsibilities and Duties
- Provide courteous and prompt responses to all resident and prospect inquires via phone, email and text.
- Collaborates with team leaders to offer expert guidance and strategic insights on marketing practices to enhance value for the team's clients.
- Maintain community related communications and vendor relationships.
- Immediately respond to in-house guest requests or all after-hours service and emergency calls as the on-call person.
- Work with the field operations team to divide daily tasks.
- Provide excellent customer service and be a positive team player.
- Additional duties as assigned.
Qualifications
- Fluency in Japanese - Business to Native Level is a must.
- Bachelor’s Degree preferably in a Finance, Real Estate, Property Management or closely related field.
- Excellent verbal and written communication skills.
- Ability to multitask, stay organized, and meet deadlines.
- Strong attention to detail, interpersonal and phone skills.
- Experience with Microsoft Office Suite (Excel, Word, Outlook) is required.
- Capability to take charge and ownership of projects, self-starter and independent worker
Let’s talk with a recruiter!
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